RETURN & REFUND POLICY
RETURN & REFUND POLICY
Guangzhou Shunling International Trade Co., Ltd. wants customers to have a positive shopping experience.
Returns
We accept eligible returns within 30 days of delivery.
To be eligible for a return, the product must be:
- Unused and unopened
- In its original packaging
- In the same condition in which it was received
Non-Returnable Items
Products that have been opened, used, damaged due to customer handling, or returned after the applicable return period may not be eligible for a refund.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible at service@whjhqcfw.com and provide your order number and photos of the product.
We will review the issue and provide an appropriate solution.
Refunds
After we receive and inspect the returned product, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Return Shipping
Unless the return is caused by an incorrect, defective, or damaged product, return shipping costs may be the customer's responsibility.
Contact Information
Company: Guangzhou Shunling International Trade Co., Ltd.
Address: Room 227-3, 2nd Floor, No. 59-63 Shatai South Road, Tianhe District, Guangzhou, Guangdong, China
Phone: +86 18771948647
Email: service@whjhqcfw.com